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PCSO and off-duty rail staff praised for helping man who made self-harm threats – Swindon


Ch Supt Allan Gregory and PCSO Neale

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An off-duty Network Rail employee and a PCSO who helped a man with potentially life-threatening injuries at Swindon railway station, have been honoured.

The pair found the man bleeding profusely from a deep cut to the back of his hand by the ticket barriers in October last year and immediately went to his aid.

Clearly unwell and in mental health crisis, the man stated he wanted to harm himself and refused any medical treatment.

Due to severe blood loss, the man’s lips were beginning to turn blue but PCSO Benji Neale and Community Safety Manager Kimberley Carter managed to persuade him he needed help, with the man eventually allowing the PCSO to tend to his wounds until an ambulance arrived. It was later discovered he had eight blades on him.

PCSO Neale and Kimberley were awarded a commendation at a ceremony earlier this week for their actions.

Policing commander for the South West, Superintendent Matt Allingham, said: “Despite the distressing circumstances, both remained calm and were able to gain the trust of a volatile and vulnerable person to ensure he received the right care.”

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